Bat bet Terms & Conditions — Full English Version

By accessing or using bat bet (https://batbet.im), you are deemed to have fully accepted these Terms & Conditions. bat bet is an online Sports Betting platform operating under an international license.

These Terms & Conditions constitute a legally binding agreement between bat bet and its users. Please read this document carefully in full before registering.

Bat bet reserves the right to amend these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

To open an account with bat bet, the following conditions must be met:

• Applicants must be at least 18 years of age.
• You must provide accurate and truthful information when registering.
• Each person may register only one account — multiple accounts are strictly prohibited.
• Your account login credentials (username and password) must not be shared with anyone.
• This account is for personal use only — commercial use is strictly prohibited.
• Bat bet may request identity verification documents at any time. Failure to provide the required documents may result in temporary or permanent account suspension.

You are solely responsible for the security of your account. If you suspect any unauthorized access, contact bat bet support immediately.

Please review the rules below before placing any bets on bat bet. Failure to comply may result in bet cancellation or non-payment of winnings.

• Once a bet is confirmed, it generally cannot be cancelled.
• If a match is cancelled or postponed before the event begins, the bet amount will be refunded.
• Odds in live betting can change at any time and remain subject to change until confirmed.
• If incorrect odds are displayed due to a technical error, bat bet reserves the right to void any bets placed at those odds.
• Both Single and Accumulator bets are available on bat bet.
• Minimum and maximum bet amounts vary by market and are displayed within each market.
• The cash out feature is available under specific conditions and may not apply to all markets.

For sports markets, whether extra time and penalty shootout results are included in a bet will be specified in the individual market description. Please read this carefully before placing your bet.

Bat bet supports deposits and withdrawals through Bangladesh's most popular mobile banking channels. Payment terms are outlined below:

• Deposits are usually instant, but may take up to 15 minutes in some cases.
• Withdrawal requests are processed within 24 to 72 hours.
• Identity verification (KYC) must be completed before withdrawals can be processed.
• Deposits and withdrawals can only be made from an account registered in your own name.
• Minimum and maximum withdrawal limits are listed on the payments page.
• Winnings from bonuses are subject to wagering requirements before withdrawal.

Bat bet does not charge any fees on deposits or withdrawals. However, your mobile banking provider may apply its own transaction fees, which are solely the user's responsibility.

Bat bet's bonuses and promotions are offered as special benefits for users. However, each bonus comes with its own terms and conditions that must be followed.

• The welcome bonus is available to new registered users only and can be claimed once.
• Each bonus has its own wagering requirements — typically between 5x and 30x the bonus amount.
• Bonus validity is typically 7 to 30 days — as specified in the relevant promotion's details.
• Bonus balance cannot be used to bet on all markets — it applies only to specific sports and markets.
• Claiming bonuses across multiple accounts from the same device, IP address, or household is strictly prohibited.
• Withdrawing before meeting the bonus wagering requirements will result in the bonus and any associated winnings being forfeited.

Bat bet reserves the right to modify, suspend, or cancel any bonus offer at any time. In case of any bonus-related dispute, bat bet's decision shall be final.

Bat bet believes betting is a form of entertainment, not a source of income. Responsible gambling is a top priority on the platform. The following protective features are available:

• Option to set daily, weekly, or monthly deposit limits.
• Betting limits — set a maximum amount you are allowed to bet.
• Self-Exclusion: Option to suspend your account for a set period of time.
• Reality Check: Periodic reminders showing how long you have been betting.

If you feel that betting is negatively affecting your life or someone you know, please seek help. For more information, visit our Responsible Gaming View page.

The following activities are strictly prohibited on bat bet. Any violation may result in account termination, balance forfeiture, and legal action where necessary:

• Opening multiple accounts or using another person's account.
• Attempting to exploit the bonus system for unfair monetary gain (Bonus Abuse).
• Placing bets involving match fixing or the use of insider information.
• Placing bets using automated software or bots.
• Money laundering or any transaction involving illegal funds.
• Exploiting technical glitches or bugs to gain an unfair advantage.
• Threatening or harassing bat bet staff.

Bat bet takes the protection of users' personal data seriously. Information provided at registration is used solely for service delivery, identity verification, and regulatory compliance.

• Personal data is never sold to third parties.
• User data is not disclosed without a request from a regulatory authority.
• All data is protected with SSL encryption.
• Payment details are not stored on bat bet's servers.

To learn more about our privacy practices, visit our Privacy Policy View page.

You may request to close your account at any time. Any remaining balance will be refunded, but bonus balances will not be returned.

Bat bet reserves the right to close or suspend accounts in the following circumstances:

• For violating the Terms & Conditions.
• For providing false information.
• If money laundering or fraud is suspected.
• As directed by a regulatory authority.
• If the account has been inactive for an extended period (typically 12 months).

Bat bet strives to keep its services running smoothly and without errors. However, bat bet is not liable for the following:

• If a bet is lost due to an internet disconnection.
• Due to delays or failures in third-party payment systems.
• Due to issues with the user's own device or network.
• For brief service interruptions caused by unexpected technical issues.

Bat bet's total liability shall not exceed the amount of the relevant transaction under any circumstances.

Bat bet reserves the right to update or modify these Terms & Conditions, in part or in full, at any time. Changes take effect immediately upon publication on the website. For significant updates, a notification will be sent to the registered email address.

Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend checking this page regularly.

For any questions or complaints regarding these Terms & Conditions, please contact the bat bet support team. Our English-speaking support team is available 24/7.

• Email: support@batbet.im
• Live Chat: Click the chat button at the bottom right of the website
• FAQ: Visit our FAQ Page View