Bat bet Privacy Policy — Your data is safe with us

Bat bet (https://batbet.im) takes the privacy of its users seriously. This Privacy Policy explains what personal information bat bet collects, why it's collected, how it's used, and the steps taken to keep your data safe.

By using the bat bet website or app, you are considered to have agreed to this Privacy Policy. If you do not agree with this policy, please refrain from using our platform.

This Privacy Policy has been prepared in compliance with international data protection laws (including GDPR) and applicable local regulations. bat bet believes transparency is the foundation of trust, which is why we aim to explain everything in clear, plain language.

Bat bet collects various types of information for registration, service delivery, and security purposes. Details are outlined below:

Bat bet never stores your full bank card number or PIN. Payment information is always transmitted through encrypted channels.

Bat bet collects your information in several ways. Here's what you should know about each method:

• Directly From You: Information you provide directly during registration, login, profile updates, payment forms, and when contacting support.
• Automatically: When you browse bat bet, device and usage information is collected through cookies and similar technologies.
• From Payment Providers: Mobile banking providers share limited data to verify transactions.
• During KYC Verification: Information is collected from documents submitted for identity verification.
• From analytics tools: Anonymous usage data is analyzed to improve site performance.

Bat bet uses your information only for specific, legitimate purposes. The full list is provided below:

• Account Management: Confirming registration, verifying logins, and managing your profile.
• Service Delivery: Keeping all features running, including betting tools, live scores, and cash out.
• Payment processing: Processing deposits and withdrawals securely.
• Identity verification (KYC): Verifying identity to prevent fraud and money laundering.
• Customer Support: Resolving your issues and answering your questions.
• Ensuring Security: Detecting and preventing suspicious activity.
• Personalized Experience: Showing you relevant offers and betting recommendations based on your preferences.
• Meeting legal obligations: Complying with regulatory authority guidelines.
• Service Improvement: Analyzing usage patterns to improve the platform.

Bat bet may share your information with third parties only in very limited circumstances and for specific reasons. Those situations are explained below:

• Payment service providers: Relevant information is shared with mobile banking services such as bKash, Nagad, and Rocket to process transactions.
• Identity Verification Services: Information may be shared with authorized verification agencies to complete the KYC process.
• Technology partners: Contracted technology providers handling website operations, hosting, and security services process limited data on our behalf.
• Legal Authorities: Data may be disclosed as a legal obligation in response to court orders, lawful requests from investigative authorities, or directives from regulatory bodies.
• In the event of corporate changes: In the event of a company merger or acquisition, you will be notified in advance.

Bat bet uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Bat bet uses the following types of cookies:

You can disable non-essential cookies at any time through your browser settings. Note that doing so may affect the functionality of certain features on the site.

Bat bet uses industry-leading security measures to protect your personal information. Our security framework includes:

• SSL/TLS encryption: All communication between your browser and our servers is secured with 256-bit SSL encryption.
• Data Encryption: Sensitive data stored on our servers is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): Two-factor authentication (2FA) is available for added account security.
• Firewall & DDoS Protection: Advanced firewall systems to protect servers against cyberattacks.
• Regular security audits: Regular security audits conducted by third-party experts.
• Staff Training: All bat bet staff are trained in data protection and bound by confidentiality agreements.

Bat bet does not retain your data longer than necessary. Retention periods by data type are outlined below:

Once the retention period expires, data is securely deleted or anonymized.

You have full control over your personal data on bat bet. The following rights are protected:

To exercise any of these rights, email us at support@batbet.im. bat bet will respond to your request within 30 business days.

Bat bet strictly does not provide services to anyone under 18. bat bet has a dedicated policy to protect the privacy of minors:

• Age verification is mandatory at registration — confirmed via date of birth and national ID.
• We do not knowingly collect or store data from anyone under the age of 18.
• If it comes to our attention that a minor's data has been collected inadvertently, it will be deleted immediately.
• If parents have concerns, they can reach us at support@batbet.im.

Bat bet may update this Privacy Policy as needed. Our approach to policy changes:

• The date of any changes will be noted at the top of the page under "Last Updated".
• For significant changes, advance notice will be sent to your registered email address.
• You will have the opportunity to review any changes before they take effect.
• You have the right to close your account if you do not agree to the updated policy.

Continued use of bat bet's services after any changes take effect will be considered your acceptance of the updated policy. We recommend checking this page regularly.

For any questions, complaints, or requests regarding the Privacy Policy, please contact bat bet's data protection team:

• Email: support@batbet.im
• Website: https://batbet.im
• Response Time: Within 30 business days